The most powerful wizard of all time, Albus Dumbledore, once said: “The consequences of our actions are always so complicated, so diverse, that predicting the future is a very difficult business indeed”. And that’s how J. K. Rowling, totally by accident, summed up the essence of Knowledge Management on pages of one of the bestselling books about adventures of a […]
To make users’ life easier, producers need to take care of creating a proper product description. I’m sure you’ve had a new device or software that you didn’t know how to use for the first time. There are two types of people. The first group is users that will try to start using this product […]
Corporate wiki is an example of a tool a company can effectively distribute and organize knowledge with. As you know, managing your knowledge and sharing it smartly is very important in nowadays business. Wiki websites are said to be one of the best software for the company’s knowledge management. In today’s article, we will focus […]
Have you ever wondered what is technical writing or how to start writing this way? Look no further! In this article, you will find anything that is important in technical writing and we will try to pick up the best software for technical writers! Technical writing – what is this? To put it simply, technical […]
Customer’s significance is getting bigger and bigger, which results in a demand for unique customer service. Why? Customer’s satisfaction is a benchmark that determines a company’s market position. It shouldn’t be a surprise that many employers are looking for people with a particular set of customer service skills. Luckily those are skills that each and […]
If you are here because you are looking for the right Software for Knowledge Base solution then you can be relieved because you are in a good place. We know that with so many options on the market it’s easy to get confused. We also know that it’s really hard to pick the one that […]