If you are here because you are looking for the right Software for Knowledge Base solution then you can be relieved because you are in a good place. We know that with so many options on the market it’s easy to get confused. We also know that it’s really hard to pick the one that […]
In the previous article, we wrote how you can use WordPress as a Knowledge Base. In this article, we will compare and list the best WordPress Knowledge Base themes. We know that creating a Knowledge Base website is a great way to provide help or extra information to your users, customers or employees. It will […]
The most powerful wizard of all time, Albus Dumbledore, once said: “The consequences of our actions are always so complicated, so diverse, that predicting the future is a very difficult business indeed”. And that’s how J. K. Rowling, totally by accident, summed up the essence of Knowledge Management on pages of one of the bestselling books about adventures of a […]
Have you ever wondered what is technical writing or how to start writing this way? Look no further! In this article, you will find anything that is important in technical writing and we will try to pick up the best software for technical writers! Technical writing – what is this? To put it simply, technical […]
Customer’s significance is getting bigger and bigger, which results in a demand for unique customer service. Why? Customer’s satisfaction is a benchmark that determines a company’s market position. It shouldn’t be a surprise that many employers are looking for people with a particular set of customer service skills. Luckily those are skills that each and […]
Having a Knowledge Base is a fantastic source of free traffic that also increases your customer satisfaction. Setting up a Knowledge Base solution is a long term investment. It’s definitely worth it as it will bump up your site’s SEO and will help you to generate new leads. Which platform you should choose for having […]