Customer’s significance is getting bigger and bigger, which results in a demand for unique customer service. Why? Customer’s satisfaction is a benchmark that determines a company’s market position. It shouldn’t be a surprise that many employers are looking for people with a particular set of customer service skills. Luckily those are skills that each and […]
If you are here because you are looking for the right Software for Knowledge Base solution then you can be relieved because you are in a good place. We know that with so many options on the market it’s easy to get confused. We also know that it’s really hard to pick the one that […]
In the previous article, we wrote how you can use WordPress as a Knowledge Base. In this article, we will compare and list the best WordPress Knowledge Base themes. We know that creating a Knowledge Base website is a great way to provide help or extra information to your users, customers or employees. It will […]
Having a Knowledge Base is a fantastic source of free traffic that also increases your customer satisfaction. Setting up a Knowledge Base solution is a long term investment. It’s definitely worth it as it will bump up your site’s SEO and will help you to generate new leads. Which platform you should choose for having […]
Ok, so you decided that you are starting a blog. Great! But now comes the tricky part, you need to come up with a name. Or at least with some ideas for a blog name. It’s an important step so you shouldn’t underestimate it. It will play a key role in your branding and marketing. […]
Blogging can be a really nice hobby. Your personal blog is very often the best place to express your passion. This is also how real business has started. A lot of people wants to start a blog just to write about things they love (or don’t). When they grow decent traffic they think of ways […]